Privacy Policy

Last updated: 8/22/2025

1. Introduction

SoniCast (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered podcast generation service.

By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address when you create an account
  • Payment information (processed securely through Stripe)
  • Profile information and preferences
  • Communication preferences and marketing consent

2.2 Usage Information

We automatically collect certain information about your use of our service:

  • Log data (IP address, browser type, access times, pages viewed)
  • Device information (device type, operating system)
  • Usage patterns and feature interactions
  • Performance data and error logs

2.3 Content and Generated Data

We may collect and process:

  • Podcast scripts and content you create
  • Audio files and voice recordings
  • User preferences and customization settings
  • Feedback and ratings you provide

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, maintain, and improve our podcast generation service
  • Process payments and manage subscriptions
  • Personalize your experience and content recommendations
  • Train and improve our AI models (using anonymized data)
  • Send service-related communications and updates
  • Respond to your inquiries and provide customer support
  • Ensure compliance with legal obligations
  • Protect against fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our service (e.g., payment processing, hosting, analytics)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and AI models

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze how you use our service
  • Provide personalized content and features
  • Improve our service performance

You can control cookie settings through your browser preferences, though disabling cookies may affect service functionality.

9. Third-Party Services

Our service may integrate with third-party services, including:

  • Stripe: For payment processing
  • Supabase: For database and authentication services
  • Analytics Services: For service improvement and insights

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice on our service

Your continued use of our service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Us

Alternative contact methods:

Email: vanthanh12195@gmail.com

Response time: Within 24 hours

14. Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for processing your personal information includes:

  • Consent: When you explicitly agree to our processing
  • Contract: To provide our services under our terms
  • Legitimate Interest: To improve our services and prevent fraud
  • Legal Obligation: To comply with applicable laws